If you don’t set up a custom error page, your server will display a default error message, which is typically plain, unbranded, and offers little guidance.

This can lead to:

  • A poor user experience, as users may feel confused or frustrated

  • A lack of consistency with your website’s design and tone

  • Missed opportunities to redirect visitors to useful pages (like your homepage or contact page)

Without a custom error page, visitors encountering issues like 404 (Page Not Found) may simply leave your site instead of staying engaged.

For step-by-step instructions, see our tutorial: How do I configure custom error pages using cPanel?

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