This guide explains how to configure your email account (created in cPanel) in the Microsoft Outlook desktop application.
Step 1. Open Outlook
- Launch the Outlook application on your computer.
- Click Add Account when prompted.
Step 2. Retrieve Email Settings from cPanel
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Log in to cPanel.
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Go to Email Accounts under the Email section.
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Next to the email address you want to set up, click Connect Devices (or Set Up Mail Client).
You’ll now see a list of configuration settings including:
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Incoming server (IMAP/POP3)
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Outgoing server (SMTP)
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Recommended ports
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SSL/TLS settings
Leave this page open so you can copy the info into Outlook.
Step 3: Enter Your Email in Outlook
- In Outlook, enter the full email address (e.g. info@yourdomain.com) and click Connect or Continue.
Step 4: Enter Your Email Password
- Type the password you created for this email account in cPanel and click Continue.
Step 5: Manual Setup (If Automatic Setup Fails)
If Outlook cannot find the settings automatically:
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Click Advanced setup or Show more settings.
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Choose IMAP or POP (IMAP is recommended for most users).
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Enter the settings from cPanel’s Connect Devices page manually:
Incoming mail (IMAP):
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Server: mail.yourdomain.com
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Port: 993
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Encryption: SSL/TLS
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Username: full email address
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Password: your email password
Outgoing mail (SMTP):
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Server: mail.yourdomain.com
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Port: 465 or 587
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Encryption: SSL/TLS
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Username: full email address
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Password: your email password
4. Click Next and allow Outlook to verify the settings.
Step 6: Confirmation
- Once setup is successful, Outlook will display a message confirming the account has been added.
- You can now send and receive emails using Outlook.
Notes:
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If you’re unsure about port numbers or encryption types, use the exact values shown in cPanel under Connect Devices.
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Make sure your domain’s DNS records (especially MX and mail A-record) are properly configured for email delivery.
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Outlook may display a security prompt the first time you connect — this is normal.
