If your website isn’t loading, follow these troubleshooting steps:
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Check for service outages – Visit our service status page to see if there are any known server issues or ongoing maintenance.
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Verify your domain – Make sure your domain is active, registered, and correctly pointed to your hosting account. You can use a WHOIS lookup to confirm your domain status and DNS settings.
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Allow for DNS propagation – If you’ve recently updated DNS records, note that changes can take up to 48 hours to fully propagate across the internet.
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Test on different networks – Try accessing your website from various devices and networks to rule out local connectivity or caching issues.
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Check your hosting files – Log in to your hosting control panel and ensure that your website files (especially the
index.html
orindex.php
file) are properly uploaded to the correct directory. -
Still having trouble? – If none of the above steps work, please contact our support team for further assistance.